Privacy Policy

I am Donna Lowe, trading as Surfing Seal Psychic and Medium. My website address is: https://surfingsealmedium.com.

I respect the privacy and confidentiality of the information provided by my website visitors, and adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which I collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at: www.aoic.gov.au.

All personal information collected is obtained directly from you when you:

– Subscribe to a newsletter
– Submit information (which sets a cookie)
– Comment on the blog
– Send a message via the website’s contact forms
– Provide information via any other electronic means.

If you leave a comment on the blog, this website collects the data shown in the comments form, its metadata, the visitor’s IP address and browser user agent string to help spam detection and these are retained indefinitely. Additionally, if you leave a comment, you may opt-in to saving your name, email address and website and these will generate cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Visitor comments may also be checked through an automated spam detection service, located externally from this website.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you wish to correct, update or delete your Personal Data, this can be done by contacting me directly via this website’s contact form.

Personally Identifiable Information collected from my website visitors is used for the sole purpose of maximising the services I provide, and specific uses may include (but are not limited to):

– Communicating with you
– Providing technical support
– Notifying you of updates and new services
– Sharing useful content
– Measuring customer satisfaction
– Providing you with a personalised website experience.

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of my marketing communications at any time by unsubscribing or contacting me via this website’s contact form and your request will be actioned at my earliest convenience.

Any information you choose to make publicly available, such as blog comments and testimonials on my website, will be available for others to see. If you subsequently wish to remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

I will not disclose any of my website visitors’ or clients’ personal information to any unrelated third party, except when required to do so by law. To comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request, I may be required to disclose certain information, which may include your Personal Data. I may use your Personal Data to protect the property or safety of clients or third parties, as well as my website located at https://surfingsealmedium.com, or to protect copyright, trademarks and other legal rights.

In all other events, your personal data will only be disclosed when you have given me permission to do so, such as for services that you have purchased, for payment processing, or for registration on my mailing list. To the extent that I share your Personal Data with a service provider, I would only do so if that party has agreed to comply with the same privacy standards as described in this Privacy Policy, and in accordance with applicable law. My contracts and agreements with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so this website can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

To ensure that I have accurate and up-to-date information, you need to inform me of any changes you believe I should make to the personal information I hold. You can do this by contacting me via this website’s contact form.

Under data protection legislation, you have the right to access the personal information I hold about you. You can make a request to do so by contacting me and I will endeavour to respond within 14 working days.

If you have left comments on this website’s blog, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you if you no longer wish to purchase any of my services in future. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

I use all reasonable means to protect the confidentiality of my clients’ Personal Data. All digital information received from you is stored and protected on my secure servers. All paper records of your Personal Data are securely stored within my secure files. I take all possible steps to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification.

I will only retain your personal information for as long as it is needed to provide services to you, and to comply with my legal obligations, and/or to resolve disputes.

In the event there is a breach of security and your Personal Data is compromised, I will promptly notify you in compliance with the applicable law.

Your email address, if you have one, is securely held on my email server – currently VentraIP – and on the secure electronic content management systems that I use.

This website may contain links to other websites or embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These links and embedded content are meant for your convenience only. Links to third party websites and embedded content do not constitute sponsorship or endorsement or approval of these websites. Please be aware that I am not responsible for the privacy practices of such other websites. I encourage my visitors to be aware when they leave my website to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

While all care is taken by me to ensure that this Privacy Policy remains current at all times, this policy is subject to change. Modifications to this policy may be required at any time, and all modifications will be effective immediately upon the posting of these modifications on this website. Therefore, I recommend returning to this page periodically to review this Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy or the use of your Personal Data, please contact me via this website’s contact form and I will respond to you at my earliest convenience.